Science - Technology

The customs information technology system has returned to stable operation.

VN (according to VNA) • November 10, 2024 12:46

If businesses encounter problems during customs procedures, please contact the support department via hotline 19009299 (extension 02).

Officers of the Customs Control Team - Tay Ninh Provincial Customs Department conduct inspection of vehicle scanning results for import and export procedures at Moc Bai International Border Gate.

The General Department of Customs said that the customs agency's information technology system was operating stably again by the end of November 9.

The General Department of Customs has received feedback about the unstable and unstable customs system.

Immediately afterwards, the General Department of Customs urgently inspected, reviewed, and coordinated with relevant units and businesses to fix the problem and ensure stable operation of the system.

The General Department of Customs said that in case businesses encounter problems during customs procedures, they are requested to promptly contact the General Department of Customs' helpdesk via hotline 19009299 (extension 02) or email: bophanhotrotchq@customs.gov.vn for support.

Previously, some agricultural product exporting enterprises in Binh Duong province said that their goods declarations were classified as green but could not be retrieved because they could not attach a list of containers, so there was no barcode to retrieve the goods.

Many businesses reported that the electronic customs system had problems since the evening of November 8.

VN (according to VNA)