In the 11 months of 2024, 75% of unemployment benefit applications of workers in Hai Duong were made online on the National Public Service Portal, an increase of nearly 66% compared to 2022.
In the 11 months of 2024, Hai Duong Employment Service - Vocational Education Center received and processed unemployment benefit procedures for 11,051 applications.
Of which, the center has carried out procedures to resolve unemployment benefits on the National Public Service Portal for 8,288 records (reaching a rate of 75%).
The rate of Hai Duong's unemployment benefit settlement records implemented on the National Public Service Portal increases every year (8.7% in 2022, 67.8% in 2023 and 75% in 11 months of 2024).
In case the employee cannot submit online due to not being able to log in to the National Public Service Portal, the unemployment insurance participation data is not synchronized with the unemployment insurance participation process... the Center for Employment Services - Vocational Education will receive it directly. In addition, there are also cases where the employee submits the application for unemployment benefits by post.
Currently, the Hai Duong Employment Service - Vocational Education Center is assigned by the Department of Labor, War Invalids and Social Affairs to carry out 9 administrative procedures in the field of employment within its scope and management functions, including: resolving unemployment benefits; temporarily suspending unemployment benefits; continuing unemployment benefits; terminating unemployment benefits; changing the place of unemployment benefits (moving away); changing the place of unemployment benefits (moving in); resolving vocational training support; supporting job counseling and referral and monthly job search notifications.
Of these, only the procedure for unemployment benefit settlement has been carried out online on the National Public Service Portal. The remaining procedures have not been carried out mainly because the Central Government has not yet developed a process structure, integrated provision on the National Public Service Portal or has not issued a document guiding implementation.
PV