Digital transformation

97% of Hai Duong Electricity customers pay without cash

PV November 17, 2023 10:23

The percentage of customers paying electricity bills without cash through banks accounts for about 36%, and payment through e-wallets of intermediary payment organizations accounts for about 61%.

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Cam Giang Electricity staff instruct customers on how to use some software (documentary photo)

Hai Duong Electricity One Member Co., Ltd. is managing the sale of electricity to more than 628,000 customers. Of these, 97% of customers pay cashlessly. The proportion of customers paying electricity bills without cash through banks accounts for about 36%, and payment via e-wallets of intermediary payment organizations accounts for about 61%.

Currently, Hai Duong Electricity One Member Co., Ltd. has signed collection contracts through 7 banks and 8 intermediary units with payment methods such as bank transfer, e-wallet transfer, automatic debt collection...

Cashless payment is safe and accurate. With automatic debit payment, customers do not need to remember the monthly bill payment schedule; do not worry about power outage and re-connection fee due to forgetting to pay the electricity bill.

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97% of Hai Duong Electricity customers pay without cash