Cat Ba in top 10 friendliest destinations in Vietnam

February 2, 2023 15:55

Among more than 10,000 accommodation establishments in Vietnam assessed for their level of hospitality, Ho Chi Minh City is the leading locality in terms of the number of establishments awarded, followed by Hanoi and Da Lat.


Guests experience Lan Ha Bay in Cat Ba area (Hai Phong) on ​​Heritage Cruises Binh Chuan. This cruise also received the Traveller Review Award 2023 from Booking.com. Source: Heritage Cruises Binh Chuan Cat Ba Archipelago

Travel platform Booking.com has announced the winners of its 2023 Traveller Review Awards and the world’s most hospitable destinations, based on 240 million verified traveler reviews. To be recognized, properties must have an average review score of 8.0 out of 10.

In the category of 10 friendliest cities in Vietnam 2023, coastal cities are still the most popular with 6 destinations possessing famous beaches. Topping this list is Phong Nha, followed by Ninh Binh, Hoi An, Hue, Mai Chau, Tuy Hoa, Con Dao, Dong Hoi, Cat Ba, Sa Pa. This is also the first time Cat Ba (Cat Hai district, Hai Phong) has been honored in this category, replacing Mui Ne in the 2022 rankings.

Among more than 10,000 accommodation establishments in Vietnam assessed for their level of hospitality, Ho Chi Minh City is the leading locality in terms of the number of establishments awarded, followed by Hanoi and Da Lat. In the category of the Friendliest Locality in Vietnam, the three provinces voted are Ninh Binh, Quang Nam, and Thua Thien Hue.

Evaluating the award-winning accommodations in Vietnam, Mr. Varun Grover - Country Director of Booking.com Vietnam said: "These establishments have spent a lot of time and trust to continuously improve their services with high personalization, meticulousness and enthusiasm when supporting tourists to explore local culture. Thanks to the accommodations, trips become memorable experiences, starting from the smallest things like a note placed in the room."

According to Booking.com, friendly and open staff is the key to tourist satisfaction. Specifically, when evaluating the level of satisfaction with accommodation, Vietnamese tourists gave the highest score to friendly staff (8.9), followed by comfort (8.7), cleanliness (8.7), location (8.7). The value received from spending at the accommodation (8.6) continued to rise in the tourist's scale of interest, along with the accompanying services provided by the accommodation (8.5).

According to VOV

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Cat Ba in top 10 friendliest destinations in Vietnam