Cars

Important notes for car warranty

According to Bnews December 10, 2023 09:34

Car maintenance and warranty maintenance is an important part of car care, helping to reduce the risk of breakdown, prolong its life and save on repair costs.

The most premium SUV model of the Subaru brand is receiving the highest incentives with a total value of up to 440 million VND and a 5-year warranty policy with unlimited kilometers.

Moreover, if the machine parts are seriously damaged, it will cause unsafety for the user. Here are things to know about car maintenance and warranty. For the safety of the driver, especially the machine parts, the most important thing is to master the basics of car maintenance and warranty.

Regular car maintenance and warranty is something every car owner needs to pay attention to in order to limit damage, help prolong the life of the car and save on repair costs.

Here are some points to note:

1. Distinguish between car warranty and maintenance

Many car owners often confuse car warranty and maintenance, which can affect their rights when faced with an incident. According to Decree 116/2017/ND-CP:

- Guarantee:It is the responsibility of the manufacturer and distributor to guarantee the quality of the cars sold for a certain period of time.

- Maintenance:It is a job according to the manufacturer's instructions, to maintain the normal operating state of the car. The car owner can also arbitrarily bring the car to the service workshop for inspection and maintenance.

In short, warranty is the responsibility of the manufacturer for parts that have problems during the manufacturer's warranty period, such as assembly errors or parts errors. On the contrary, vehicle maintenance is the responsibility of the vehicle owner. Therefore, vehicle owners need to distinguish between warranty and car maintenance to ensure their rights when the vehicle is damaged.

2. Warranty period and conditions

The general warranty period is 3 years or 100,000 km for new cars. Recently, Hyundai, Subaru and Thaco brands have increased the warranty to 5 years or 100,000 km, whichever comes first. However, there are also special policies such as VinFast, which can extend it to 10 years or 200,000 km.

However, warranty details are often not clearly provided by car manufacturers. Car owners should be careful and ask clearly about the terms and conditions of the warranty.

3. Parts not covered by warranty

Some parts such as tires, wipers, and headlights are not covered by warranty as they may wear out from everyday use.

If the vehicle is damaged in an accident, this damage is usually not covered by the warranty. Trying to repair it yourself may also void the warranty.

4. Time to bring the car in for warranty

Bring your vehicle to the dealer at the time specified on the warranty card and use that card to ensure your rights. Normally, during the warranty period, there are no additional costs.

However, there are cases of unexpected or non-warranty, car owners need to check the additional costs to avoid misunderstandings.

5. Factors beyond the manufacturer's control

- Repairs due to misuse, accidents, environmental influences such as acid rain, chemicals, lightning, flooding are usually not covered by warranty.

- Improper use of materials and lubricants is also a reason to void the warranty.

Note that carefully reading the information on the warranty booklet and understanding it will help the car owner avoid misunderstandings and disputes about additional costs.

According to Bnews
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Important notes for car warranty