Chairwoman of Bach Khoa Ward People's Committee (Hai Ba Trung District, Hanoi) Hoang Thi Tuyet Lan said she has requested to suspend the operation of a vermicelli shop selling 1.2 million VND for 3 bowls of vermicelli on the first day of Tet.
On the evening of January 31, Ms. Hoang Thi Tuyet Lan, Chairwoman of the People's Committee of Bach Khoa Ward (Hai Ba Trung District, Hanoi), said that immediately after receiving the information, she directed the ward police to clarify the case of the vermicelli soup restaurant at 54 Bach Mai Street being reported to have charged customers 1.2 million VND for 3 bowls of vermicelli soup on the night of January 29 (the first day of Tet).
According to Ms. Lan, this is to verify and clarify whether there is a problem of 'price gouging' or not. If there is 'price gouging', it will be handled according to regulations.
Ms. Lan also added that when invited to work, the owner was initially very cooperative and admitted that there were mistakes.
Specifically, the restaurant sells for 40,000 VND/bowl, but the owner "jokingly said 400,000 VND/bowl and quoted 1.2 million VND/3 bowls of vermicelli soup with crab".
Then, unexpectedly, the customer thought it was real and transferred 1.2 million VND.
"Based on information gathered from the surrounding neighbors, the owner of the restaurant committed to selling only 40,000 VND/bowl, but up until now, the owner sometimes jokes with customers that it is 400,000 VND/bowl.
The ward police have explained this matter and asked the owner of the establishment to specifically commit to this content. The owner of the establishment also said that he had proactively apologized on social media and wanted to meet the customer again to apologize and transfer the money back, but had not been able to do so...", Ms. Lan added.
The Chairman of the People's Committee of Bach Khoa Ward also emphasized that although the explanation was "joking", it is clear that "joking" is not appropriate during this Tet holiday.
"This is a huge lesson for the owner of this establishment and also a general lesson. It's okay to joke around with someone you know, but it's inappropriate to joke around with customers who come to eat and drink on the first day of Tet.
We request that the owner of the facility use all means possible to contact the customer to apologize, coordinate, discuss and resolve the issue, and if there is any mistake, it will be handled according to regulations," Ms. Lan added.
HA (synthetic)