10 communes and towns in Nam Sach have installed satisfaction survey machines at the 'one-stop' department.

With 10/15 commune-level "one-stop" departments having a system to survey the satisfaction level of people and businesses (reaching 66.7%), Nam Sach is currently the locality with this rate higher than other localities in the whole province. In addition, all 15 communes and towns in Nam Sach district have also implemented the "one-stop" brand identity set.

In the first quarter of 2025, the district and commune-level "one-stop" departments received a total of 10,378 evaluation forms from people and businesses, of which 10,373 forms rated the level of good for the "one-stop" department's officials and civil servants (reaching a rate of more than 99.95%), with only 5 forms rated the level of normal.

In recent years, Nam Sach has continuously been a top locality at the district level in terms of administrative reform index. The district's administrative procedure reception and return department has been invested in equipment according to task requirements, especially the automatic numbering system, the satisfaction assessment system of organizations and individuals, barcode scanners, scanners, computers, printers, surveillance cameras, free wifi... Thereby, the progress and quality of administrative procedure settlement have been improved.

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In the first quarter of 2025, Nam Sach district received 24,218 administrative procedure files. 22,544 files were processed, including 22,518 files processed before and on time (reaching a rate of 99.88%), 26 files were processed past the deadline (accounting for a rate of 0.12%), the rest were files being processed, suspended or rejected for supplement, verification...