Which banking services will be disrupted during the National Day holiday on September 2?

Services and features temporarily interrupted during the holiday include:

Services at branches and transaction counters will be temporarily suspended from 12:00 on August 31 for branches and transaction offices (PGD) working on Saturday mornings, and from 17:00 on August 30 for branches and PGDs not working on Saturday mornings, closed for holidays from September 1 to September 3, and operating normally on September 4.

Regular interbank transfers via website and app will be suspended from 4:00 p.m. on August 30. Transactions after this time will be processed on September 4.

Apply for a loan or open an overdraft online, via the website and app versions after 12:00 on August 31, and the disbursement will be on September 4.

The online savings book transfer feature will stop from 12:00 on August 31 to September 3.

Services still available during the holidayincluding: 24/7 fast transfer feature via website and app, ATM/CDM and internal transfer at the bank. Features on the e-banking application such as registering to open a credit card, activating/locking/unlocking a credit card, paying off credit card balance, registering for automatic debit (if the debit account has enough balance), paying bills, topping up services... will still operate normally.

According to the announcement of commercial banks, it is expected that online term deposit transactions will calculate interest as follows:New deposits opened from 9:30 p.m. on August 31 will be calculated interest starting from September 1. New deposits opened from 9:00 p.m. on September 1 will be calculated interest starting from September 4. Online savings deposits with automatic renewal terms that fall during the holiday period will be renewed normally by the system.

Online savings deposits at the counter are automatically renewed between September 1 and 3, and the system will continue to renew normally. Customers who make a final payment on September 4 will receive term interest for the entire deposit period.

Online and counter savings deposits that are not automatically renewed and whose maturity date coincides with a holiday will be automatically settled as follows:Deposits due on September 1 will be automatically settled at 0:30 a.m. on September 1. Deposits due on September 2-4 will be automatically settled at 0:00 a.m. on September 2. The term interest period will be calculated based on the actual number of days of the deposit.

Savings deposits with scheduled deposits between August 31 and September 4 will be automatically deducted according to the following schedule:If the scheduled date falls on August 31, the system will automatically deduct at 6:30 p.m. on August 31. If the scheduled date falls on September 1, the system will automatically deduct at 6:00 p.m. on September 1. If the scheduled date falls on September 2-4, the system will automatically deduct at 6:00 p.m. on September 4. The following periods will still follow the previously set schedule.

During the holiday, customers with online deposit accounts can still make early settlement of online deposits, except for some specific savings packages of each bank and deposits that are collateral for loans.

For loans secured by savings books with a maturity date coinciding with the maturity date of the savings deposit and the final settlement date between September 1 and 3, the loan will be rescheduled to September 4, and the savings book will be automatically renewed to the next term between September 1 and 3.

Banks also note that all loans and overdrafts with repayment schedules between September 1 and 3 will receive payment notification messages on September 4.

All loans, credit card balances, and overdrafts that are overdue as of August 31, customers are required to pay the entire overdue balance (principal, interest, overdue interest, overdue penalty interest...) before 12:00 on August 31.